In order to serve our patients to the best of our abilities, Southern Rivers Dental will file all private care insurance plans. These are plans that do not require you to select a dentist from a list or require our office to accept a reduced fee for our services. This means we work with thousands of insurance companies to better serve our community. Since we file insurance claims for you, we do our best to give an estimate of treatment cost based on the history of payments by your plan. We ask that you pay your co-payment, which is the estimated amount not covered by your insurance provider.

Traditionally co-payments are due on treatments needed beyond basic cleanings and exams (i.e. fillings, crowns, extractions).

Dental insurance is a patient benefit provided by their employer and the contract lies between the patient, employer and the insurance company. Southern Rivers Dental is not a party to that contract. By law, in Georgia, insurance companies are required to provide payment within fifteen days of receiving a claim. Southern Rivers Dental will file your claim the day of service as a courtesy for you.

We will fully cooperate with the regulations and requests of your insurance provider that may assist in the claim. Once your insurance provider has paid their portion, Southern Rivers Dental will send a statement to you for any remaining balance. If your insurance provider has not submitted payment within thirty days, any unpaid balance becomes the patient’s responsibility. It is the patient’s responsibility to follow up on outstanding insurance claims.

If your insurance provider pays you directly, then you are responsible for your invoice in full.